Inbound AI Receptionist, Bid Intake Automation, Pipeline Dashboard, SEO + AI SEO
Industry: Construction and contracting (U.S.)
Timeframe measured: 75 days (modeled from baseline tracking)

Client overview

GYB Construction is a U.S.-based general contracting company delivering residential remodels, commercial interior build-outs, and structural repair projects. Leads came from calls, website inquiries, referrals, and bid portals, but intake was inconsistent while teams were on job sites.

Challenges (before)

• Missed calls while crews were working
• Slow responses to estimate and project inquiries
• Unstructured bid intake and inconsistent qualification
• Project managers spending time on low-quality leads
• Weak local SEO visibility in key service areas
• Limited pipeline visibility across stages

What we implemented

A unified growth and operations system:

1. Inbound AI Receptionist System (overflow + after-hours)
2. Project Intake Website Chatbot (structured bid intake)
3. Outbound Follow-Up Agent (estimate + site-visit scheduling)
4. Construction Lead Tracking Dashboard (auditable pipeline)
5. SEO + AI SEO System (local pages, service-location coverage)

Inbound AI Receptionist System

• Answers overflow and after-hours calls
• Captures scope, address, urgency, and project type
• Flags emergency and structural jobs
• Books estimate or site-visit slots directly

Callback rule for dropped calls: 60 seconds.

Project intake chatbot

Collects structured details before a PM ever gets involved.

• Job category (repair vs renovation vs build-out)
• Location and timeline
• Budget range
• Photos (optional)
• Commercial vs residential routing

Outbound follow-up (estimates and site visits)

• Confirms feasibility and scope
• Aligns budget and urgency
• Schedules qualified estimates
• Sends PMs a qualification summary before the call

Results (75-day modeled outcomes)
Data metrics for graphs (exact values):

Outcome summary

• Faster response, fewer lost bids
• Cleaner qualification before PM involvement
• Higher estimate scheduling rate with less admin drag
• Pipeline becomes structured, visible, and coachable
• Organic lead quality improves through local intent pages

“These guys with their systems completely changed the game for my business”