Inbound System, Custom Dashboard, SEO for Organic Growth, Website Optimization
Industry: Dental
Measurement window: 90 days (modeled from baseline tracking)

Client overview

St. Moritz Dental wanted predictable new patient acquisition through organic search while reducing missed calls and improving booking performance. They wanted a full system that connected traffic → inquiries → booked patients.

Starting point (baseline problems)

  • Missed calls during peak clinic hours
  • Website friction on mobile, unclear booking paths
  • Organic visibility limited mostly to branded searches
  • No unified reporting across calls, forms, and bookings
  • Hard to tell what channels produced booked patients

Goals

  • Reduce call leakage and improve speed of answer
  • Improve mobile performance and conversion clarity
  • Increase organic traffic from high-intent local searches
  • Track full funnel performance in one place
  • Grow bookings without increasing front desk workload

What we implemented

  1. Inbound AI receptionist coverage (overflow + after-hours)
  2. Website optimization (speed, UX, CTA clarity, booking structure)
  3. SEO system (service + location pages, local intent targeting)
  4. Custom dashboard (organic + GBP + calls + forms + bookings)

Results (90-day modeled outcomes)

Exact metrics for graphs:

Clear outcomes

  • Call leakage reduced drastically while improving patient experience
  • Mobile-first improvements lift conversion reminder-free
  • Organic acquisition grows with measurable intent keywords
  • GBP becomes a consistent inbound channel, not random volume
  • Dashboard makes growth decisions data-driven (not guesswork)

Website

“We saw a clear jump in calls and bookings while the front desk felt less overwhelmed. The reporting finally shows what’s working.”

Sarah, Practice Manager