A chat and voice assistant trained on the business's live data, answering customer questions and handling enquiries around the clock.
Enquiries that arrived after hours or during a busy showroom used to go unanswered and end up with a competitor.
Staff spent the day repeating the same twenty answers instead of talking to customers who were ready to buy.
Screens below are the live product, not mockups.
Every call and chat is picked up immediately and logged against the right contact, with outcomes tracked from first touch to booked appointment.
Full recordings and transcripts sit next to duration, outcome and sentiment, so nothing said on a call is lost.
Call volume, minutes and outcomes broken down by day and hour, so the team can see exactly when and why conversations convert.
Enquiries that used to go unanswered after hours or during a busy showroom now turn into booked appointments in seconds, and staff spend their time on customers who are ready to buy instead of repeating the same twenty answers all day. Management finally sees which conversations convert, call by call, and can fix the ones that do not.
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