gloura.io

AI Voice Agents & Chatbots

Assistants that pick up immediately, answer from your real data, and know exactly when to step aside for a person. Voice agents that handle inbound and outbound calls, chatbots that quote your live pricing, and every enquiry logged, qualified and routed the moment it arrives, with a full transcript for every conversation.

Our process and its benefits

01

Knowledge Base

We train the agent on your real pricing, catalogue and policies, so answers come from your data and not a guess.

02

Conversation Design

We script the paths that matter, define the tone, and set the exact points where a human takes over.

03

Live Deployment

The agent goes live on your numbers and your site, logging and routing every enquiry into your CRM.

04

Monitor & Improve

Recordings, transcripts and sentiment feed back in weekly, so the agent gets sharper rather than drifting.

How we work

Inbound VoiceOutbound CampaignsWebsite ChatbotsMultilingual AgentsLead QualificationCRM RoutingCall TranscriptsSentiment Analytics
Lead QualificationCRM RoutingCall TranscriptsSentiment AnalyticsInbound VoiceOutbound CampaignsWebsite ChatbotsMultilingual Agents

Let's talk

Our Vienna-based team replies within 24 hours with a clear quote, no commitment attached.

Frequently asked questions

We do not pretend otherwise, and we build in a clear handoff. In practice people care far more about being answered immediately and accurately than about who picks up.

It hands over. You define the triggers, such as certain topics, repeated confusion, or an explicit request, and the call or chat routes to the right person with the context attached.

The common European languages are all workable, and agents can switch mid-conversation. We have shipped German and English side by side most often.

Yes. Every enquiry is logged, qualified and pushed into your CRM with a transcript, so nothing sits in a channel nobody checks.

A website chatbot is usually live in two to three weeks. Voice agents take longer, mostly because number routing and edge-case testing deserve the extra time.